Welcome Bonus
+ 100 spins
- Wagering
- 40× bonus + deposit
- Max Bet
- $5 per spin/hand
- Min Deposit
- $20
- Time Limit
- 7-30 days
Contact Intensity Casino
If you need help with your Intensity Casino account or have a question about our services, email support@intensitycasino-aud.com. Our support team can review your request and provide guidance on the next steps.
Intensity Casino uses 256-bit SSL encryption for all transactions and player data, certified random number generators audited by eCOGRA and iTech Labs, and anti-money laundering compliance to protect Australian players.
How to get in touch
For assistance by email, contact support@intensitycasino-aud.com. Please use an email address connected to your account where possible, so the support team can identify your request more efficiently. Do not send your password or other sensitive security information in an email.
When writing to support, include your account email or username, a short description of the issue, and screenshots if relevant. Clear information can help the team understand the problem and respond more quickly. If your question concerns a transaction, include any useful reference information, but do not include full payment card details.
- Account access, profile and verification questions
- Deposit and withdrawal enquiries
- Questions about bonus terms and conditions
- Technical problems with the website or account features
- Responsible gambling requests, including help with account restrictions or taking a break
Support will review your message and usually reply within 24 hours, although response times can vary depending on the nature and complexity of the request. Please avoid sending repeated messages about the same issue, as this may slow down the review process. If your request relates to responsible gambling, clearly state what assistance you are seeking so it can be handled appropriately.