Cookies Policy

Cookies are small text files placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain information and provide a more consistent experience when you return. Cookies may be set by the website you are visiting or by a third party that provides services used on the website.

Similar technologies, such as pixels, tags, software development kits, local storage and device identifiers, can perform functions comparable to cookies. In this policy, we use the term cookies to include cookies and these similar technologies unless a distinction is specifically required.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with information you provide to us, information about your account or information collected from your device. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable law.

How cookies are used

• To help the website load, operate and remain secure.
• To remember settings, preferences and information entered during a visit.
• To support account, sign-in and session functions where available.
• To understand how visitors use the website and identify areas for improvement.
• To help us maintain website performance and detect technical problems.
• To support relevant communications, advertising or promotional measurement where permitted.
• To help prevent fraud, misuse, unauthorised access and activity that may breach our terms.

Strictly necessary cookies

These cookies are required for essential website functions. They may support navigation, security, session management, account access, authentication, responsible gambling tools and the delivery of requested services. Because the website may not function properly without them, strictly necessary cookies generally cannot be switched off through a standard cookie preference tool. You may be able to block them through your browser, but doing so may prevent some features from working.

Functional or preference cookies

Functional cookies remember choices you make, such as language, region, display settings or other preferences. They help provide a more convenient experience by reducing the need to repeat the same selections. If you disable these cookies, certain preferences may not be retained and some parts of the website may need to be configured again each time you visit.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may collect information such as pages viewed, links selected, approximate location, device type, browser details, visit duration and general navigation patterns. This information is generally used in aggregated or statistical form to monitor performance, improve content and identify errors. Analytics information may be provided by third-party service providers acting on our behalf.

Advertising and measurement cookies

Where used and permitted, advertising or measurement cookies may help assess the effectiveness of communications, understand how visitors reach the website and show or measure relevant advertising. These cookies may be placed by us or by third-party providers. They can recognise a browser or device across different websites or services, subject to the provider’s own privacy practices and your available choices. We do not use cookies to remove your responsibility to gamble within your means.

Security and fraud-prevention technologies

Some cookies and similar technologies are used to help identify suspicious activity, protect accounts, support identity and security checks, and prevent attempts to misuse the website. These technologies may collect information about a device, browser, network connection, session and interactions with the website. They may remain active for as long as needed to support security, legal, compliance or operational purposes.

Some website functions may be provided by third parties. These providers may use cookies or similar technologies to deliver their services, measure performance, support security or remember information. Examples may include analytics, payment, verification, customer support, content delivery, advertising or social media services, depending on the features available on the website.

Third-party providers may process information in accordance with their own privacy notices and cookie policies. Their use of information is not controlled entirely by Intensity Casino. We encourage you to review the relevant provider information before enabling optional cookies or using an external service. A link to another website does not mean that Intensity Casino endorses or accepts responsibility for that website’s privacy practices.

Some services may involve the processing or storage of information outside Australia. Where personal information is handled by a service provider, we take reasonable steps to manage that arrangement in line with applicable privacy obligations. Further information about the handling of personal information is available in our Privacy Policy.

Information collected through cookies

• The type of device, operating system and browser used to access the website.
• The pages, features and content viewed or used.
• Approximate location and general technical information.
• The date, time, duration and general pattern of a visit.
• Referring pages or campaigns that directed a visitor to the website.
• Cookie identifiers, session information and preferences.
• Information about errors, website performance and security events.

The exact information collected depends on the cookie or technology involved, the settings on your device and the features you use. We aim to collect and use information only for legitimate business, service, security, legal and compliance purposes.

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject them or choose categories of cookies. Your preferences may be remembered through a cookie or similar technology. If you clear your browser data, change devices or use a different browser, you may be asked to make your selection again.

Browser controls

Most browsers allow you to view, delete, block or restrict cookies through their settings. You can usually find these controls in the privacy, security or settings menu of your browser. You may also be able to configure your browser to notify you before a cookie is stored. Browser instructions vary, so consult the help information provided by your browser or device manufacturer.

Blocking or deleting cookies may affect the way the website operates. For example, you may need to sign in again, lose saved preferences or be unable to access account, gaming, verification, payment or security functions. Strictly necessary cookies may continue to operate where they are required to provide a service or meet legal and security obligations.

Mobile devices and other settings

Mobile operating systems may provide settings that limit advertising identifiers or restrict tracking. The available controls depend on your device and operating system. You should review the privacy settings on each device you use to access the website. Some services may also provide their own opt-out tools or preference controls.

Do Not Track signals

Some browsers offer a Do Not Track setting. Because there is no single standard approach for responding to these signals, the website may not respond to every Do Not Track request. You can use the cookie preference tool and your browser settings to control optional cookies where those choices are available.

Choosing not to accept optional cookies will not usually prevent you from viewing public website content. However, it may limit personalisation, analytics, promotional measurement or other optional features. It also does not prevent information from being collected where collection is necessary for security, account operation, legal compliance or the delivery of a service you request.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our services, legal requirements or operational practices. The updated version will be made available on the website and will apply from the date stated in the update, where a date is provided. You should review this page periodically so that you remain informed about our use of cookies.

This policy explains cookies only. The Privacy Policy provides broader information about how Intensity Casino collects, uses, stores, discloses and protects personal information, including information that may be linked to cookie data. The Terms and Conditions contain the rules that apply to use of the website and any available gambling services.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the support or contact options made available on the website. Do not include unnecessary sensitive information in a general enquiry. Requests may need to be verified before information about an account or preference can be provided.

1. Review the cookie notice when it appears and select your preferred options.
2. Use your browser or device settings to manage stored cookies.
3. Read the Privacy Policy for information about personal information handling.
4. Contact website support if you need assistance with an available preference or privacy request.